Shipping Policy

Effective Date: October 12, 2026

At Card & Compass, we understand that trading cards and collectibles deserve careful handling. We work to ensure that every order is packaged securely and shipped as efficiently as possible.

Order Processing

In-stock orders are typically processed within 1–3 business days after payment confirmation.

Business days exclude weekends and U.S. federal holidays. Processing times may be extended during periods of high order volume or unforeseen circumstances.

Processing time is separate from carrier transit time.

Shipping Rates

Available shipping methods and applicable shipping charges are displayed at checkout.

Shipping costs may vary based on package weight, dimensions, destination, and selected service.

Packaging and Protection

We package products according to their type and condition.

• Single cards: Protective sleeves, rigid card holders, or other suitable reinforcement.

• Graded cards: Protective packaging and cushioning to help prevent movement or damage.

• Sealed products: Appropriate boxes or protective mailers with additional cushioning as needed.

Tracking and Delivery

Tracking information will be provided when available after an order ships.

Delivery estimates are provided by shipping carriers and are not guaranteed. Carrier delays may occur due to weather, operational disruptions, or other circumstances outside our control.

Preorders and Incoming Inventory

Products offered before their arrival will be identified as preorders or incoming inventory.

Estimated release dates and shipping timelines may change due to manufacturer, distributor, or carrier delays.

Orders containing both in-stock and preorder products may be held until all items are available unless otherwise stated.

Damaged, Missing, or Incorrect Shipments

If your order arrives damaged, contains an incorrect item, or appears to be missing, please contact us promptly through our website.

Include your order number, a description of the issue, and photographs when applicable.

We will review the situation and assist with an appropriate resolution in accordance with our Returns & Refunds Policy and applicable law.

Contact

For shipping questions, please contact us through the Contact page at shopcardandcompass.com.

Card & Compass, LLC
North Carolina, United States